cant use the live chat with firefox. any suggestions. couldnt download all the plugins.....

I've not had that problem with Firefox. However I noticed that when I installed the latest version of Opera it installed a separate copy of Java which Firefox then starting using instead of the copy which came with it. Perhaps you could try that.

Shit man, I'm sorry. I just noticed your post. Chat is working fine in Firefox on my end. Can you elaborate a little more on what goes wrong?

Thanks,
Sean.

Just swap to Opera and be done with it

(Sorry, not very helpful I know, but Opera rocks!)

when i open the live chat, htere is a green jigsaw puzzle piece and underneath that is an instruction to download the necessary plug in. when i try to download the pluygin, i get a runttme error.

This sucks. We need to get this fixed asap. Have you tried downloading Java VM from either of the following links?

* Microsoft Virtual Machine (for MSIE)
* Sun Java™ Plugin (for Netscape, Opera, MSIE, etc..)